Refund Policy

At ElliotChurch.com, we strive to ensure that you are fully satisfied with your purchase of jeans. If, for any reason, you are not entirely happy with your order, we offer a straightforward refund policy to make the return process as smooth as possible.

Eligibility for Refund:

To be eligible for a refund, the following conditions must be met:

1. The item must be returned within 30 days of the original purchase date.
2. The jeans must be unworn, unwashed, and in their original condition with all tags attached.
3. The original receipt or proof of purchase must accompany the return.

Refund Process:

Once we receive your returned jeans and verify that they meet the eligibility criteria, we will process your refund promptly. Please note the following details regarding refunds:

1. Refunds will be issued to the original payment method used for the purchase.
2. Shipping charges are non-refundable, and the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.
3. It may take several business days for the refunded amount to appear in your account, depending on your financial institution.

How to Initiate a Refund:

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] to request a return authorization.
2. Pack the jeans securely in their original packaging, along with the original receipt or proof of purchase.
3. Ship the item to the address provided by our customer service team.

Contact Us:

If you have any questions or concerns about our refund policy or need assistance with a return, please don’t hesitate to contact our helpline at [email protected]. Our dedicated team is here to help and ensure that your shopping experience with ElliotChurch.com is exceptional.

Thank you for choosing ElliotChurch.com for your denim needs!